Protection of Personal Information

btd88 Privacy Policy

This policy clearly explains how we collect, why we keep, and how securely we handle the information you provide while using btd88.

SSL Encryption
Not Sold to Third Parties
Right to Delete Your Data
This privacy policy has been recently updated. Continued use of the site will be taken as your agreement to this policy.
01
Introduction

1. Introduction and Scope

btd88 treats the protection of its users' personal information as its highest priority. This privacy policy applies to every registered and unregistered visitor who uses the website and related services.

When you open an account on the btd88 platform, make a deposit, participate in betting or casino games, or contact our support team, certain information is collected — either automatically or as voluntarily provided by you. This policy details the scope and purpose of that collection, as well as your rights.

To understand the full terms of using the site, we recommend reading our Terms and Conditions page. Together, both documents form the legal basis of your relationship with btd88.

02
Data Collection

2. What Information We Collect

btd88 collects the following types of information:

2.1 Directly Provided Information

Information you provide during registration — such as your full name, date of birth, email address, mobile number, and password — is collected directly. Photos of your national ID card or other government-issued documents may also be requested for identity verification. This information is essential for account management and financial transactions.

2.2 Transaction-Related Information

When you deposit or withdraw via bKash, Nagad, Rocket, Upay, or bank transfer, the details of those transactions are stored. This includes the transaction amount, time, and details of the method used.

2.3 Automatically Collected Information

When you browse the site, your IP address, browser type, operating system, pages visited, session duration, and referral source are logged automatically. This information is used for site security, technical improvements, and fraud prevention.

2.4 Cookies and Similar Technologies

btd88 uses cookies to operate the site. Cookies improve your browsing experience, keep login sessions active, and ensure various site functions work correctly. You can manage cookies through your browser settings, but disabling certain cookies may limit site functionality.

03
Data Use

3. Purpose of Data Use

Collected information is used for the following purposes:

  • Account registration, identity verification, and management
  • Processing financial transactions including deposits and withdrawals
  • Providing information on bonuses, promotions, and VIP benefits
  • Providing customer support — via live chat and email 24/7
  • Preventing fraud, money laundering, and other illegal activities
  • Ensuring site security and technical functionality
  • Complying with applicable laws and regulations
  • Establishing and enforcing responsible gambling policies

btd88 never sells your information to third parties for personal gain. Information may only be shared with partner organisations necessary for operating the service, and only under strict confidentiality agreements.

04
Data Sharing

4. Sharing Information with Third Parties

In certain circumstances, btd88 may share your information with third parties:

4.1 Service Providers

Organisations engaged for payment processing, identity verification, technical maintenance, and customer support receive only the minimum information needed to carry out their responsibilities. They are required to follow btd88's privacy standards.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a government authority, or a requirement under applicable law. In such cases, btd88 provides only the minimum information necessary to meet the legal requirement.

4.3 Business Restructuring

In the event of a merger, acquisition, or transfer of assets, user information may pass to the new entity. In such cases, assurance will be given that the same privacy protections are maintained.

05
Data Security

5. Security Measures for Your Data

btd88 uses industry-standard technology to protect user data. All data is transmitted via SSL encryption, so no unauthorised party can read it while it travels over the internet. Stored data is also kept in an encrypted state.

The key elements of our security measures are:

  • All communications encrypted using SSL/TLS protocol
  • Two-factor verification ensured (OTP and password)
  • Immediate detection of suspicious activity
  • Regular security audits and vulnerability testing
  • Role-based access controls for internal staff accessing data
  • Data backup and disaster recovery planning

However, no technical measure is 100% guaranteed. It is therefore your own responsibility to keep your password private and to end your session after logging in on an unfamiliar device.

06
Data Retention

6. Data Retention Period

btd88 retains your information for as long as your account remains active. Even after an account is closed, financial records and identity verification documents are retained for a set period as required by law.

The purpose of this retention is to support fraud investigations, resolve disputes, and meet legal obligations. After the set period, data is securely deleted or anonymised.

07
Your Rights

7. Your Rights and Controls

As a btd88 user, you have the following rights:

7.1 Right to Access Your Data

You may request a copy of the personal information we hold about you at any time. Submit a request to our support team by email and the information will be provided within the set timeframe.

7.2 Right to Correct Your Data

If any of your information is incorrect or incomplete, you may request a correction. Use your account settings or contact the support team to update your name, contact details, or other information.

7.3 Right to Delete Your Data

In certain circumstances, you may request that your personal information be deleted. However, information retained due to legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes. After receiving such a request, btd88 will stop using your information for that purpose.

08
Responsible Gambling

8. Responsible Gaming and Data Use

btd88 values the protection of its players. By analysing your gameplay patterns and spending data, we can identify unusual or harmful tendencies. This analysis is done entirely for your benefit and is never shared with third parties.

For tools and guidance on responsible gaming, read our Responsible Gaming page. There you will find detailed information on self-exclusion and deposit limit features available for your protection.

All casino and betting activities at btd88 are for individuals aged 21 and above. Participation by minors is strictly prohibited, and age verification information is retained for this purpose.

09
Policy Changes

9. Policy Changes and Contact

btd88 reserves the right to update this privacy policy as needed. If any significant changes are made, a notification will be sent to your registered email or posted on the site. Continued use of the site after a change will be taken as consent to the new policy.

9.1 Contact

If you have any questions or requests regarding the privacy policy, use our 24/7 live chat support or write to us by email:

[email protected]

For general queries, visit our FAQ page — there you will find answers to common questions about accounts, payments, bonuses, and security.

9.2 Applicable Law

This privacy policy has been drafted in accordance with applicable laws and international data protection standards. In the event of any dispute, both parties will attempt to resolve it through discussion.